When delivering a box, recipients will occasionally tell you that they want to change something about their order. Read the FAQs below to learn what to do with each type of request.
My recipient asked me to place their delivery on hold for a week or two
Please text 647-620-6335 with the information.
My recipient requested not to receive their box this week but it's here in the warehouse
Tear off the label and distribute all the items into your other boxes.